Competence
FSCB Survey scores by characteristic 2016 – 2021
Interpreting our charts
Presented above is the distribution of overall firm scores for each of the nine characteristics being assessed. We have presented the 2016 to 2021 results alongside each other to allow for direct comparison.
COMPETENCE
Knowledge and skills to do the job well
Certain data presented for 2020 and earlier years is not presented for 2021 due to changes to the participating firms/benchmark in 2021.
Q20 ‘In my experience, people in my organisation have the skills and knowledge to do their jobs well’
Q21 ‘In my role, I am encouraging to continually learn new skills and improve my role-specific knowledge’
Q22 ‘I am confident in the ability of people in my area to identify risks*’
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