Employees in financial services, as elsewhere, have had to adapt rapidly to new working environments, and change and uncertainty are likely to continue to characterise the coming months. Workforce resilience has in this context become even more important for employers. Sir Brendan Barber, Chair of the Advisory, Conciliation and Arbitration Service (ACAS) and Deputy Chair of the BSB, and Susan Clews, CEO of ACAS will draw on their considerable experience to discuss what matters for workforce resilience, and how firms can help their employees adapt to and manage ongoing change.

This event is by invitation and for BSB members only. To find out more about BSB membership, please visit Membership or contact membership@bankingstandardsboard.org.uk.