On Wednesday 23 February we will mark the launch of our joint report with the Financial Services Skills Commission: Inclusion across financial services: piloting a common approach to measurement.
Hosted by our Chair, Dame Susan Rice, and Mark Hoban, Chair of the FSSC, this will be an opportunity to learn about the key findings from the Inclusion Measurement Survey piloted by the FSCB and FSSC at the end of last year. This Survey measured employee experiences of inclusivity in financial services, providing comparative, benchmarked data across firms and across a range of demographic groups.
Attendees will hear from Georgina Philippou, Senior Adviser to the FCA on the Public Sector Equality Duty, as well as from some firms that participated in the pilot Survey about how they are using the data practically to inform initiatives on inclusion. There will also be an opportunity to ask questions and talk about the challenges and opportunities of building a more inclusive culture across financial services.
The Financial Services Culture Board (FSCB) and Financial Services Skills Commission (FSSC) partnered in 2021 to measure employee experiences of inclusion in financial services firms and produce comparative data across the sector.
The organisations together created and piloted a survey informed by both the FSSC’s Inclusion Measurement Guide (launched in July 2021) and the FSCB’s data and expertise on assessing culture at firms (gathered from running its annual Assessment across the banking industry since 2016).
The survey included questions on inclusive leadership; safe and ‘speak-up’ cultures; inclusive systems and processes; and belonging and stereotyping. Thirteen FSSC and FSCB member firms including banks, building societies, insurers, and chartered bodies took part over three weeks at the end of last year.