We are looking for a Senior Analyst, Assessment and Insights to join the Insights team at the Financial Services Culture Board (FSCB).
The FSCB is an independent, not-for-profit membership body established in April 2015 (initially as the Banking Standards Board). Its purpose is to improve standards of behaviour and competence by providing support, challenge, evidence, and expertise to help member firms and other interested bodies manage their organisational cultures. We conduct insights work, research, an assessment exercise, events, training and workshop programmes, and collaborate with a wide range of organisations, civil society bodies, academics and others in the UK and internationally.
We are looking for a Senior Analyst, Assessment and Insights, to join our Insights team. The successful candidate will be a highly organised individual with a strong eye for detail. You will excel in the team if you are keen to learn and you can process information quickly. With strong communication and stakeholder management skills, you will have the ability to capture stakeholder needs and convert these into an agreed plan of requirements. You will have good problem-solving skills and be a strong team player with excellent analytical and drafting skills with an ability to work flexibly across teams and juggle conflicting priorities. The successful candidate will line manage an Analyst and matrix manage others when required.
The Senior Analyst will work on the delivery of our Assessment and Insights programme of work. The annual FSCB Assessment of organisational culture is core to our work. We have developed a unique and ground-breaking approach in the UK and internationally, drawing on a range of academic disciplines, to assess the culture of our member firms: to give them evidence-based, impartial and insightful feedback on how willing and able they are to meet the needs of their customers and their staff, and to serve society. The Insights thematic programme of work focus on key themes using the evidence collected through our Assessment, our expertise in behavioural science, feedback from our members and other relevant information such as regulatory priorities. It aims to support firms with solutions, action driven outputs and good practice guidance.
Responsibilities of a Senior Analyst include:
- Working on the delivery of the FSCB’s Assessment and Insights programme of work to provide insightful feedback and challenge to participating firms.
- Acting as the relationship lead for the FSCB’s member firms participating in different activities across our programme of work and for clients of the FSCB’s subsidiary engaged in different projects.
- Contribute to the set up and delivery of the FSCB Employee Survey, authoring reports for participating firms, which includes analysing large amounts of qualitative and quantitative data to draw out the key messages.
- Collaborate with other Senior Analysts, Senior Data Scientists and Senior Behavioural Scientists to produce insightful content, briefings and guidance for our members.
- Line manage an Analyst and matrix manage others in the team when required to deliver projects effectively.
- Working to a high standard, meeting strict timeframes and managing own time.
- Undertaking discrete projects as reasonably required by the business.
The candidate must have:
- Excellent interpersonal and relationship management skills and experience, with an ability to listen to different perspectives and respond pragmatically without compromising the integrity of the end objective.
- Excellent organisational and project planning skills, with the ability to plan, prioritise and deliver multiple tasks with competing deadlines to high standards.
- High-quality analytical skills, with an ability to identify how to gather and use evidence to meet a set of objectives, draw conclusions from large amounts of data, and understand the limitations of different approaches and evidence bases.
- Excellent written and verbal communication skills, with an ability to present arguments clearly to senior audiences internally and externally and an ability to see a range of different points of view.
- Commitment to continuous learning and personal development.
- Discretion and an ability to handle confidential information sensitively.
- Natural curiosity, personal drive and a strong interest in the financial industry, a commitment to improving standards and a strong personal connection with the FSCB values: objective, innovative, collaborative, challenging.
- An ability to work independently, collaboratively and flexibly in a fast-paced environment.
- An understanding of or experience in line management.
- Bachelor’s degree in a relevant discipline, or equivalent experience. We welcome applications from candidates without a degree who can demonstrate the required skills and experience for the role.
It would be desirable but non-essential for candidates to have worked in or with:
- A financial services firm.
- An organisation that develops public policy.
- An organisation focused on professional or business ethics and standards.
- Large surveys or with an organisation that has been focused on collecting and analysing large amounts of quantitative and qualitative data.
- Assessment of organisations against set criteria.
A combination of our central London office and remote working, to be agreed.
This role is a fixed-term position for 12 months.
We are open to discussing the possibility of job sharing, flexible start and finish times, or compressed hours. Please wait until the interview stage before asking us about flexibility, and we will explore what is possible for the role. We operate a hybrid working policy; employees work primarily from home and are expected to attend some face-to-face meetings occasionally.
Remuneration and benefits:
£45,000 – £47,000 pro-rata, depending on skills and experience, plus benefits (see below).
- 30 days annual leave a year and all national bank holidays
- 10% employer’s contribution to private pension scheme
- Private healthcare insurance and Employee Assistance Programme
- Life insurance four times the salary
- Two volunteering days a year
We are an equal opportunity employer and keen to encourage applications from all backgrounds. Our employment decisions are based on business needs, job requirements and individual qualifications without regard to age, disability, gender identity, marital status, nationality, race, religion, or sexual orientation.
If you are interested in applying for the role of Senior Analyst, Assessment and Insights, please send your CV and a covering letter explaining why you believe you are suitable for the role to: recruitment@FSCB.org.uk by 07/08/2022.
Applications sent without a covering letter will not be considered. Short-listed candidates will be invited to participate in one or more interviews to discuss their suitability for the role, which are likely to be scheduled during w/c 15/08/2022.