Our Assessment consists of our Employee Survey of 36 core questions and can include a further qualitative dimension that allows the Survey results and any broader themes to be explored in more detail. All participating firms engage in the Survey, the data from which provides benchmarked results by firm and business area.
Underpinning our approach is a framework of nine characteristics that we would expect to lead to good outcomes for customers, clients, employees, [investors] and society as a whole; characteristics that we would expect to be associated with any good organisational culture.
Our Assessment asks how far each of our nine characteristics is demonstrated by a firm and relative to other firms..
This exercise reveals issues relevant to both individual firms and sectorally.