Our in-house behavioural scientists, data scientists and policy specialists work with leading academics and subject matter experts to provide member firms and others with information and practical insight.
We conduct quantitative and qualitative research and run behavioural trials to help firms understand and address effectively issues that are central to good cultures and good outcomes; themes such as speaking up, wellbeing, resilience, inclusion and diversity – and all, of course, now in the context of a changing workplace and a changing labour market.
We facilitate the sharing of learning and experience across the sector, providing a space in which firms can learn from each other in a non-competitive, honest and open environment. This sharing of knowledge can also inform the production of good practice guidance; and/or include the involvement of firms or organisations from other sectors bringing their own experience to the table.
We collect data through our assessment exercise, which provides a data base on organisational culture in banking unparalleled globally, and gives firms an objective picture of their individual culture both over time and relative to other firms.
We run a variety of events, workshops, training activities and courses, opening these out where appropriate to non-member firms and other interested parties.
We work with a wide range of industry stakeholders and civil society bodies, and partner with and support organisations with complementary objectives so as to work as efficiently and effectively as possible (e.g the Financial Services Skills Commission, the FICC Markets Standards Board, the Social Mobility Taskforce).