Accountability
BSB Survey scores by characteristic 2016 – 2020
Interpreting our charts
Presented above is the distribution of overall firm scores for each of the nine characteristics being assessed. We have presented the 2016 to 2020 results alongside each other to allow for direct comparison.
ACCOUNTABILITY
Willing to accept responsibility
Q15 ‘In my experience, people in my area clearly understand the behaviour that is expected of them’
Q16 ‘I believe senior leaders in my organisation take responsibility, especially if things go wrong’
Q17 ‘I see people in my organisation turn a blind eye to inappropriate behaviour’
Q18 ‘I see people in my organisation try to avoid responsibility in case something goes wrong’
Q19 ‘I feel comfortable challenging a decision made by my manager’
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