BSB Survey scores by characteristic 2016 – 2019
Interpreting our charts
Presented above is the distribution of overall firm scores for each of the nine characteristics being assessed. We have presented the 2016, 2017, 2018 and 2019 results alongside each other to allow for direct comparison.
PERSONAL/ORGANISATIONAL RESILIENCE
Capacity to recover quickly from difficulties and shocks
Q26 ‘In my experience, people in my organisation are good at dealing with issues before they become major problems’
Q27 ‘My organisation focuses primarily on short term results’
Q28 ‘I often feel under excessive pressure to perform in my work’*
Q29 ‘Working in my organisation has a negative impact on my health and well-being’
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