FSCB WIND-UP STATEMENT
After almost eight years, the Financial Services Culture Board (FSCB) is closing its doors in 2023. Our board has taken...
Award-winning approaches to D&I: lessons from the public sector
On 28 November we held an event featuring senior speakers from the Office of National Statistics (ONS) and from the...
Chris Grant joins FSCB Board
The Financial Services Culture Board (FSCB) is pleased to announce the appointment of Chris Grant as a non-practitioner member to...
Speaking up and listening
In 2017, drawing on the Assessment results of the previous year and our discussions with firms and others, we explored...
Wellbeing
The personal resilience and wellbeing of employees in the banking sector has been a theme of the BSB’s work since...
Perceptions of Gender Equality
As we have already noted in the context of speaking up, diversity — allied to the inclusive culture that allows...
Values and Customer Focus
‘Shared purpose’ sits at the centre of the BSB Assessment framework. A strong sense of collective purpose is central to...
BSB Work Theme 2
The BSB’s second work theme, developing a culture of accountability and responsibility rather than of blame, addresses something that is...
BSB Work Theme 1
The 2016 Survey results highlighted a disconnect in some firms between the values espoused by the firm and the way...
BSB Work Theme 3
The 2016 Assessment highlighted concerns about the personal resilience and wellbeing of employees in the banking sector. Notwithstanding the increased...
Other Articles
The FSCB Employee Survey 2016 – 2022
Central to the FSCB’s work was its annual Assessment and, in particular, its Survey of employees at member firms. Each...
Read moreSafe spaces can foster new ideas in team meetings
This study was carried out by the Behavioural Insights team at the FSCB, in partnership with the Centre for Responsible Leadership...
Read moreHow leaders can be better listeners – the importance of leadership listening in creating a speak-up culture
This study was carried out by the Behavioural Insights team at the FSCB, in partnership with the Centre for Responsible Leadership...
Read moreOrganisational justice – fairness is in the eye of the beholder
This article was written by former Head of Insights and Acting Head of Insights, Kate Coombs and Olivia Olivarius, and...
Read more